FAQS

SHIPPING 

  • Where do you ship to? 
    Page Petal ships domestically in the United States and International! You can find our shipping rates at checkout.

  • What shipping carriers do you use? 
    Right now, we are working with USPS and UPS. (:

  • How long will it take to get my order?
    We are a small team doing our very best to fulfill extremely high demand. 

    DOMESTIC: USPS Ground/ UPS Shipping: Orders typically ship within 1-3 business days from order placement. Shipping confirmations with tracking information are sent once your order leaves our facility.

    INTERNATIONAL ORDERS: USPS International Shipping: Orders typically take 3-5 weeks to arrive. Shipping confirmations with tracking information are sent once your order leaves our facility. 

  • What forms of payment are accepted?
    We accept Visa, MasterCard, American Express, and Discover. You may also submit payment via Google Pay, Shop Pay, and Apple Pay.

RETURNS

  • What is Page Petal’s return policy? 
    No flower is exactly the same and therefore makes each bookmark unique and quirky. Thus, Page Petal bookmarks are final sale.

    We hope you pay respect to this artistic gesture. Should you have any questions, please feel free to contact us in the contact form below or at contact@pagepetal.com.

  • My order arrived damaged
    If your Page Petal bookmark arrives after being damaged in transit, please reach out to contact@pagepetal.com within 14 days of receiving the package and attach a photo of the product condition. Damaged orders will be replaced, however, we cannot guarantee replacements after 14 days. 

  • My order never arrived
    Email us at contact@pagepetal.com and we will do our best to resolve with the carrier.

OUR BOOKMARKS

  • How do we make our flower-pressed bookmarks? 
    Great question! We dry and press our flowers in a wooden presser for about two weeks. When the flower petals are dried and flattened out, we design our bookmarks and laminate them in pouches. Voila! 

  • How to take care of your bookmark?
    We recommend using water, and a little bit of soap to keep it clean. Though, if you use too much soap or cleaning solution it will leave a dry residue on your bookmark. Don't fret though, just a little bit of water and you can wipe that ripe off as well. (:

OTHER QUESTIONS

  • Do you offer gift cards?
    We do! Go to our E-Gift Card page.

  • Do you offer bulk order? 
    Yes we do! If you're looking to place an order of 50+ bookmarks, send us an email and we'll work with you in fulfilling that large an order.  Intake form here:  https://pagepetal.com/pages/bulk-order

 

Still have a question? Email us at contact@pagepetal.com 

We’ll do our best to answer it as soon as possible!